Consumer Protection Notice

YOUR RIGHTS AS AN EGYPTIAN CONSUMER

Under Egyptian Consumer Protection Law No. 181 of 2018, you have the right to:

  • Safe, healthy products
  • Clear information about products and services
  • Fair treatment and non-discrimination
  • Return defective or mis-described products within 14 days

HOW TO FILE A COMPLAINT

Within Qaderoon: Email support@qaderoon.com or call 19XXX.

Escalation to Consumer Protection Agency: Hotline 19588.